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Artwork Information

When it comes to imprint for promotional products, the type of artwork files accepted will vary depending on the product(s) ordered. 

Vectorized artwork is always recommended for optimal printing. Make sure to convert all text to outlines/paths prior to sending us your artwork files. 

For certain products, rasterized artwork may be accepted as well. The resolution for rasterized artwork should be set at 300 dpi or higher. We will not be responsible for the quality of printing of low resolution artwork. 

How to get us your artwork.
You can upload your artwork when placing an order on our website. You can also upload your artwork files using the form to the right.

Custom Artwork.
Our artists can help take your customer’s napkin drawing and turn it into beautiful, full color artwork. We can also scan paper drawings, touch them up and prepare them for print. Whatever your needs, save time by letting one of our skilled artists take care of the tedious stuff! If your artwork needs to be reformatted, adjusted, resized, tweaked or touched up, we can help. Charges for custom artwork / artwork adjustments are $25 per half hour, with a half hour minimum (if you submit your artwork in a "Print Ready" format, then there will be no associated artwork charges).


Screen Printing: an image is transferred to the printed surface by ink, which is pressed through a stenciled screen and treated with a light-sensitive emulsion. Film positives are put in contact with the screens andexposed to light, hardening the emulsion not covered by film and leaving a soft area on the screen for the squeegee to press ink through. (Also called silk screening)
Pad Printing: a recessed surface is covered with ink. The plate is wiped clean, leaving ink in the recessed areas. A silicone pad is then pressed against the plate, pulling the ink out of the recesses, and pressing it directly onto the product.
4-color Process: a system where a color image is separated into 4 different color values by the use of filters and screens (usually done digitally). The result is a color separation of 4 images, that when transferred to printing plates and printed on a printing press with the colored inks cyan (blue), magenta (red), yellow and black, reproduces the original color image. These four colors can be combined to create thousands of colors.
Pantone Matching System (PMS): a book of standardized color in a fan format used to identify, match and communicate colors in order to produce accurate color matches in printing. Each color has a coded number indicating instructions for mixing inks to achieve that color.
Camera-ready: artwork that is black and white and has very clean, crisp lines that make it easy to scan and suitable for photographic reproduction.
Bleeds: printers cannot print right to the edge of a paper sheet. To create that effect, the printer must use a sheet, which is larger than the document size. Then the printer prints beyond the edge of the document size (usually 1/8?), then cuts the paper down to the document size.
Imprint Area: the area on a product, with specific dimensions, in which the imprint is placed.
Paper proof: Impression of type or artwork on paper so the correctness and quality of the material to be printed can be checked. The least expensive is a regular black and white faxed paper proof.
Pre-production Proof: an actual physical sample of the product itself produced and sent for approval before an order goes into production.
Drop Shipment: an order shipped to more than one location will be charged a fee for each additional destination.
Less than Minimum: the fee charged for ordering 50% fewer items than the quantity listed in the minimum or first column. This option is not always available on all products.
Etching: using a process in which an image is first covered with a protective coating that resists acid, then exposed, leaving bare metal and protected metal. The acid attacks only the exposed metal, leaving the image etched onto the surface.
Engraving: cutting an image into metal, wood or glass by one of three methods--computerized engraving, hand tracing, or hand engraving.
Colorfill: screen printing an image and then debossing it onto the vinyl's surface
Embroidery: stitching a design into fabric through the use of high-speed, computer-controlled sewing machines. Artwork must first be "digitized," which is the specialized process of converting two-dimensional artwork into stitches or thread. A particular format of art such as a jpeg, tif, eps, or bmp, cannot be converted into an embroidery tape. The digitizer must actually recreate the artwork using stitches. Then it programs the sewing machine to sew a specific design, in a specific color, with a specific type of stitch. This is the process known as digitizing.
Debossing: depressing an image into a material's surface so that the image sits below the product surface
Embossing: impressing an image in relief to achieve a raised surface
Hot Stamp: setting a design on a relief die, which is then heated and pressed onto the printing surface
Laser or Foil Stamp: applying metallic or colored foil imprints to vinyl, leather or paper surfaces
Personalization: imprinting an item with a person's name using one of several methods such as mechanical engraving, laser engraving, hot stamping, debossing, sublimation, or screen printing, to name a few
Die-casting: injecting molten metal into the cavity of a carved die (a mold)
Die-striking: producing emblems and other flat promotional products by striking a blank metal sheet with a hammer that holds the die

Proper artwork setup is one of the most critical parts of the DTG printing process. There is no magic program that we can run, that will make bad artwork suddenly look great; therefore, it is critical that you take the necessary steps to understand the artwork prep process, and to tweak each of your print files for the best possible output! Since art is a fairly subjective area, we are unable to simply tweak and tune your artwork in-house, as this would expose us to the risk of clients complaining that we "changed" their artwork. Instead, it is our goal to help you gain maximum control over your artwork preparation process, guaranteeing top quality, accurate results every time.


1. We prefer all artwork for DTG jobs be submitted in PNG format. PNG is a lightweight file format that seems to best translate into a top-quality digital print, given our current printing configurations. PNG files are native RGB, so the color scheme is already how our printers prefer it! * Other acceptable file formats include PDF / PSD / TIFF. However, slight color shift may occur during the image conversion process.

2. Artwork should be in RGB color mode. RGB is a color space made up of Red, Green and Blue (just like most home TV sets), rather than the CMYK (Cyan, Magenta, Yellow and Black) which is common in many paper printing processes (including, most likely, your desktop printer at home). Although our printer actually uses Cyan Magenta Yellow and Black to create the full spectrum of colors, our image handling software is set up to convert RGB color space into an equivalent CMYK output, through the use of a specially designed color profile - your files will print better if they are designed in RGB mode!